Pattern one:Routed ingestion

In this pattern we ingest content whether from an email or transcription of voice to text and then we classify then we perform tone and sentiment analysis will use natural language understanding to accomplish the above three then we apply a set of heuristics possible if then rules or machine learning based classification rules and dialogs in an intense based architecture and initiate a workflow which may be a routing to the appropriate Houman in the loop

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s